1. Contract purpose and scope
2. Intermediation process
3. Terms of payment
4. Termination of relationship
5. Liability
6. Copyright
7. Applicable law
8. Jurisdiction
9. Protection of personal data
10. Safeguard clause
11. Refund policy

1. Contract purpose and scope

1.1. ETS 3MKSTORE (hereinafter referred to as: 3MKSTORE) is an online intermediary between buyers (hereinafter referred to as: customers) and suppliers of digital and virtual products in the field of online games. Through its intermediary platform 3mkstore.com, 3MKSTORE puts buyers in touch with suppliers of digital and virtual products. In return, the supplier pays 3MKSTORE a commission agreed on a case-by-case basis. The relationship between 3MKSTORE and the customer is free of charge.

1.2. Suppliers market and sell products in digital, virtual and physical form for a fee. The products concerned include

- online gaming products (e.g. gold coins, weapons, points, coins, etc.)
- game card keys and codes (codes or keys for access to certain online games)
- level-crossing services (e.g. Royal Pass)

The legal act of sale of digital and virtual products is concluded directly and without intermediary between the supplier and the customer.
3MKSTORE does not, at any time, own the digital goods.

1.3. The relationship between 3MKSTORE and the customer is subject exclusively to the GTC below in the version in force at the time of registration.

1.4. These GTC do not apply to the relationship between the customer and the supplier. The relationship between the customer and the supplier is governed by the supplier's terms and conditions of sale.

1.5. Should inaccuracies occur in translations of the GTC into a language other than German, the German GTC shall prevail.

2. Intermediation process

2.1. A customer account is not required to use 3MKSTORE. When registering for an account, the customer must enter a valid e-mail address and password, and then add his or her first and last name and address (which is not required for registration). Registration is free of charge.

2.2. In addition, the customer can also use 3MKSTORE using social network identifiers without registration. In this case, 3MKSTORE authenticates and uniquely assigns the customer on the basis of the customer data entered in the corresponding account on Facebook, Google, Discord, Instagram, etc.

2.3. When creating an account, the customer is asked to read and accept 3MKSTORE's terms of use and privacy policy. This is a prerequisite for registration with 3MKSTORE.

2.4. On its platform, 3MKSTORE makes available, in the form of offer texts and images with buttons, calls from suppliers for customers to submit an offer. By adding a product to the shopping cart and clicking on the "order confirmation" button at the end of the order procedure, the customer submits a legally binding offer for the product concerned. 3MKSTORE forwards the offer to the supplier concerned, who may then accept it. If the supplier accepts the offer, he will deliver the product to the customer within the delivery period indicated.

2.5. If accepted by the supplier, 3MKSTORE puts the supplier in touch with the customer.

2.6. The delivery method is defined by the supplier. The following delivery methods are possible:

- In-game mail
The supplier sends the product inside the game.
- Keys/cards
These are sent to the customer via 3MKSTORE's online delivery service.

- Mule account
The supplier creates a new account, registers the product and then sends the customer the account ID and password.
- Contract
In the game, the customer receives an e-mail from the supplier offering to accept a contract and, once accepted, receives the product.
- Home delivery
For physical products.
- In-store collection
For physical products.
- Shipping & Returns
For physical products.
 

3. Payment

3.1. The customer pays the supplier the purchase price indicated by the supplier on the 3MKSTORE platform.

3.2. Payment is made directly to the supplier, via the platform and the 3MKSTORE.

3.3. Possible payment methods include immediate transfers, PayPal, secure payment cards, mobile payment ("Orange Money", "MTN Mobile Money", "Moov Money" etc.), credit cards, Skrill, giropay, Maestro, cash payment, bank transfers, Bitcoin etc. Suppliers are free to refuse certain payment methods or to accept or require payment methods other than those listed here.

4. Termination of relationship

4.1. Both the customer and 3MKSTORE are entitled to terminate the relationship between them at any time. This can be done by deleting the customer account. To do so, the customer must send an e-mail to 3MKSTORE a message (by e-mail or through the "Contact" field on the platform) 3MKSTORE) to request deletion of your account. 3MKSTORE responds to this request no later than the fifth day following receipt of the message.

4.2. 3MKSTORE can also terminate the relationship. In this case, 3MKSTORE may temporarily or permanently block or delete the customer's account. After assessing the interests involved, 3MKSTORE may decide to carry out intermediations in progress to their conclusion.

5. Liability

5.1. The customer is not entitled to any claims for damages, with the exception of the customer's claims for damages for injury to life or health, for personal injury or for breach of substantial contractual obligations, and with the exception of liability for other damages resulting from an intentional or grossly negligent breach of obligations on the part of 3MKSTOREor its legal representatives or agents. Substantial contractual obligations are those whose performance is necessary to achieve the purpose of the contract.

5.2. In the event of breach of substantial contractual obligations and if the damage was caused by simple negligence, 3MKSTORE guarantees only foreseeable damage typical of the contract, unless the customer's claims for damages are based on injury to life, limb or health.

5.3. The restrictions of paragraphs 1 and 2 also apply to the legal representatives and agents of 3MKSTOREThe company's customers are also entitled to make direct claims against them.

5.4. 3MKSTORE accepts no liability for any action taken by an online game provider against the customer, in particular in the event of deactivation of the customer's account or deletion of the customer's digital or virtual assets by the online game provider.

5.5. 3MKSTORE can be held liable for incorrect price displays, non-performance or defective performance of certain products, as well as for all other breaches of contract or risks in connection with the sale of goods.

5.6. The provisions of the Product Liability Act remain fully applicable.

5.7. Special warranty commitments remain in full force and effect.

6. Copyright

6.1. The contents available on the platform are protected by copyright or other industrial property rights and are the respective property of 3MKSTORE or third parties who have made the relevant content available. The selection of contents as such is, where applicable, protected as a database within the meaning of articles 4, paragraph 2, 87a, paragraph 1, of international copyright law. The customer may only use these contents in accordance with these GTC.

6.2. The content available on the platform comes in part from 3MKSTORE and partly from third parties. With regard to third-party content, 3MKSTORE is not responsible for the completeness, correctness or legality of third-party content.

6.3. The customer is prohibited from modifying, representing, publishing, exhibiting, copying or distributing in whole or in part any content available on the platform that he has not configured himself. This content includes photos, logos, texts, messages, scripts and source code that have been created or modified by 3MKSTORE. It is also forbidden for the customer to remove or modify copyright notices, notices of reserved rights or trademarks of any kind.

6.4. Any use not expressly authorized in these GTC is subject to the written authorization of 3MKSTORE.

6.5. Paragraphs 1 to 4 apply exclusively to content independent of the purchase of digital and virtual products. In particular, they do not apply to the authorship of digital and virtual products themselves.

7. Applicable law

These terms and conditions are governed by the laws of 3MKSTORE and third partiesThe application of the Convention on the International Sale of Goods is excluded. The mandatory consumer protection provisions of the state in which the consumer has his habitual domicile remain applicable.

8. Jurisdiction

If the customer is a merchant, a legal entity governed by public law or an institution governed by public law, the competent courts for all disputes arising from the relationship between the customer and 3MKSTORE are those under the jurisdiction of the 3MKSTORE. In all other cases, the competent jurisdiction applies to the parties.

9. Protection of personal data

9.1. 3MKSTORE collection of customer data as part of the intermediation and execution of contracts. In this respect, 3MKSTORE complies, in particular, with the provisions of federal law ( French ) and the Telemedia Act. Without customer consent, 3MKSTORE only collects, processes or uses the customer's personal data insofar as this is necessary.

9.2. By registering on the 3MKSTOREthe user declares that he/she accepts the terms of use and privacy protection of 3MKSTORE.

10. Safeguard clause

Should any clause of these GTC be or become ineffective, the validity of the remaining clauses of the GTC will not be affected. The ineffective clause will be replaced by a clause that comes as close as possible to the will of the parties, within the limits of what is permitted by law. The same applies in the event of a contractual loophole.ass

11. Refund policy

11.1. Refunds for physical products purchased on 3MKSTORE are possible in the following cases:
- The product you have received does not correspond to its description on 3MKSTORE.COM
- It is damaged or defective.
- Delivery of a fully functional product is considerably delayed.
- You have decided to return the product (if defective) within 14 days of delivery. In this case, you do not need to provide a reason.
3MKSTORE is only obliged to reimburse you for the return costs in the first two cases. In other cases, we are not obliged to do so.

If you encounter any of the problems described above, contact support using the contact form on the 3MKSTORE contact page.

11.2. Correspondence with our website can solve some minor problems you may have with the product.

11.3. Refunds can only be requested within 14 days of receipt of the product. The 3MKSTORE team is obliged to help you resolve any problems. In the event of a refund request made after 14 days from delivery, 3MKSTORE is no longer obliged to offer a refund.

11.4. Delivery of your product may sometimes be delayed through no fault of our own or of the courier. If this happens, contact live support for updates and possible solutions. If delivery of a fully functional product has been significantly delayed, you are also entitled to a refund.
For more information, please read the terms and conditions with complete and binding information. If you have any further questions, our live support team will be happy to help.

Last modified on 10/09/2021